
I have questions about migration

I have problems with my visa
The Most Recommended Education & Migration Expert - ACIC!
ACIC is a world-class education consulting firm that specialises in Australian education. Established since 1988, ACIC has successfully helped more than 70,000 international students from over 40 countries to study in Australia, many of which have also successfully obtained work and residency visas.



Testimonials
What’s more can I say… if you need a professional agent who knows exactly what she is doing, who helps you to find a solution from your own condition and personal interest, who goes out of her ways to help you get things done, who put your best interest ahead of their interests for maximizing their profit – look no further – even more 🙂 she does her work with passion, empathy, patience and sincerity.
(p.s. The only problem is … I won’t be happy if she doesn’t get a pay rise this year 😛 )
Sophie D, 2020
VIETNAM
I have known Kitty since the time I moved to Sydney, to be precise for 2.5 years, and my journey with Kitty and her team has been such a delight.
Right from shifting courses to extending my student visa and now to acquire a post study work visa, my experience has been exceptionally smooth and facile.
During such transitions, I observed Kitty to be very organised and calm, always motivating me and guiding me about the right options or paths that I had to pursue. Transitions usually make me quite anxious, however, whenever I talk to kitty, I get a sense of reassurance and confidence which I believe is absolutely essential when a person is in a new country facing new challenges.
Furthermore, during unprecedented times as now, where offices and services are minimal, I appreciate Kitty and her team to still continue working from home, not making us realize of any difference in circumstances and providing the same amazing support and services as before. I have recommended and will continue to recommend Kitty and her team to my friends and family, as I am confident that Kitty and her team will help actualise their dreams in this country!
Kind regards,
Blessy, 2020
INDIA
Hi Tracy,
It is excellent news! I am surprised that my PR can be granted so quickly!
Thank you and Eric for all the support and efforts! I hope I should have chosen you as my immigration agency from the beginning.
Thank you for providing me with valuable advice for extending my working right. If I didn’t seek advice from you guys, I probably was going to apply the student visa and quit the job to wait for my PR. You guys absolutely contributed to my career development. Much appreciated for respecting my need to keep my working right as priority.
I have and would continue to recommend you agency to my other friends. Hope more applicants under various application situations can reach out to you.
I wish you all the best 😉
Thanks again for all your work before.
Best regards,
Daisy
CHINA
I have been with ACIC since I started high school in Sydney. They are the best migration agent around and they were always there for me throughout the whole time. Both Nalumi and Alice gave me so much advice in studying and planning my life and visa in Australia.
I am so thankful for them and I feel like they are not only just agents but friend. I definitely recommend them to anyone needing any migration help!
YUMENG WEI 2020
CHINA
Many thanks to Nalumi for the professionalism and patience throughout the past five years. And also I appreciate Venus for the help with my visa application, your efficient, prompt and professional work is greatly appreciated. The application of university program and visa was truly made smooth and efficient with your help, I’m very grateful for your assistance and looking forward to working with you again.
Pinzhuo ZHAO, 2020
CHINA
Hi Cherry,
Thank you so much for this great news.
It is pleasure for me to apply visa with you.
I will definitely come back for more relative services.
Regards
Annie, 2020
MYANMAR
Dear Nalumi
We have got our PR yesterday. Me and my husband are so grateful to you, Alice and ACIC. Without your support it was not possible for us. You were always like a friend to whom I could trust blindly in our tough days. You always directed us nicely. You never felt disturb with our repeated questions. Thanks a lot for your kind support towards us.
Wish you a very good life and success.
Thanks again.
Warm Regards
Nabila Khan, 2020
BANGLADESH
A big thanks to KITTY and ACIC guiding me to apply many student visa though out these years. Although my previous University results were terrible that I have quit it and believed my learning has ended, ACIC has brought me to pass all my visa application later on without a single fail. They have professional team that is build to help international students to solve problems such as applying different types of visa, general guiding, Medicare application and many more. They have plenty of college and university resource that you can hardly get else where. Once again, thank you KITTY and all ACIC members for the helps so far. Highly recommended!
Jinming ZHANG, 2020
CHINA
Hi Tracy,
Thank you for all the helpful advice and support during the whole application period.
Things are changing very fast over time due to this special situation, but having you to be my agent and on my side is always the most wise decision I’ve ever made. You are always patient no matter what kind of questions are asked, provide me with professional advice and keep me updated with my application.
Hope you are keeping safe in this period and meanwhile, have a brighter future ahead.
Appreciate your help, again.
Yours sincerely,
Evelyn GUO, 2020
CHINA
Hi Tracy,
It is excellent news! I am surprised that my PR can be granted so quickly!
Thank you and Eric for all the support and efforts! I hope I should have chosen you as my immigration agency from the beginning.
Thank you for providing me with valuable advice for extending my working right. If I didn’t seek advice from you guys, I probably was going to apply the student visa and quit the job to wait for my PR. You guys absolutely contributed to my career development. Much appreciated for respecting my need to keep my working right as priority.
I have and would continue to recommend you agency to my other friends. Hope more applicants under various application situations can reach out to you.
I wish you all the best 😉
Thanks again for all your work before.
Best regards,
Daisy JIA, 2020
CHINA
Hey Kitty,
I came to ACIC by a Refrence. My sister came here 3 years ago and Kitty really helped her to change her University. I was really stressed regarding my visa process but Kitty was always there for a support. She helped me a lot and I really appreciate her help. She would never allow you to take any short cuts , I find her one of the best and genuine lawyers out there in Australia. I wish her all the very best for her future.
Thanks
Taha, 2020
PAKISTAN
I’m so glad I used ACIC for help with my school and visa applications! Kitty Kwong was very helpful throughout the process. She was very knowledgeable in answering my questions and reassuring when I was nervous. Fortunately, I was successful in both my school and student visa application. I’d highly recommend ACIC for international students who want assistance studying in Australia.
Renée Lancaster, 2020
USA
Dear Kitty
First of all thank you for your diligent effort to follow up on my applications. Your consistency and micro and macro management of propelling my application to success are unbelievable.
Based on each person’s situation you made a decision and this diversity bring great success to your customers. Every time you prioritize your customers’ needs and requests which leads to maximum customer satisfaction. You always are patient and your tolerance for upheaving situations gives us confidence.
Thank you again and I think you are a great asset for ACIC.
Good luck to you and ACIC.
Best Regards,
Homayoon, 2020
IRAN
Dear Cherry,
I would like thank you from the bottom of my heart. I really appreciate your assistance.
As you know, it is a bit of a difficult time being an international student due to pandemic situation. Since I had not hear anything from the immigration office regarding my application, I was very tensed. This is now a bug relief for me and my family.
So I would like to thank you and your team for making it possible for me.
Best regards,
Kartik, 2020
INDIA
I’ve known ACIC for almost fives years. They are an extremely professional and responsible agent! Everyone in here is so friendly and welcoming. I did my working visa and PR in ACIC. Everything was so successful and easy through their help. I highly recommend Eric and Cherry if you are planing to apply PR or immigration. Highly recommend Lynn if you are looking to apply for universities or anything related to student visa.
Xiaoyun LIU, 2020
CHINA
Overall I’m satisfied with the services that ACIC provides. The staffs are very professional and provide quick responses.
Rita, 2020
VIETNAM
Dear Cecilia, Venus and Lynn,
Thank you so much for your assistance with my recent visa application. It was surprisingly efficient teamwork you’ve conducted.
I am truly grateful for the great customer service ACIC has provided in the last ten years. Special thanks to Jocelyn, Lynn and Venus who have been so dedicated to help me with all my visa applications and study-related matters.
I have and will continue to recommend ACIC to my fellow friends as the best agency to assist their journey in Australia.
Kind regards,
Hanlu Zhang, 2020
CHINA
Miss Kitty and ACIC have been outstanding in terms of the work that they have done for us. Their constant attention to detail, close follow-ups, and stunning effort regarding our case have led us to the successful outcome that we see today. Miss Kitty was a wonderful caseworker whose patience, honesty and experience help us through the process of the various applications with great ease. Without Miss Kitty, I am sure it would have been impossible to gain the wonderful results we see today. Thank you Miss Kitty, and thank you ACIC.
Vala Safari, 2019
Iran
Yes I encourage others to get ACIC’s services as they provide legal and excellent guidance which will eventually help to achieve ultimate goal. I must thank Mr. Eric, who have given me all the information I needed at initial stage of my application, also Ms. Tracy, who was assisting me in my application, I would like to thank both of you, and hope your amazing service will continue and attract more people.”
Thanks
Harshana, 2019
Sri Lanka
Dear Venus , I would like to take the opportunity to thank you for all your work and effort on my behalf , it is very much appreciated .This has allowed me to pursue my chosen career and I am looking forward to studying and achieving my Diploma .
Again thank you so very much , wishing you all the very best regards from Ernest Zukowski .
Ernest Zukowski, 2018
USA
I want to joyfully say that ACIC brought back my lost hope. They didn’t just smoothly processed my student visa, they did so within the shortest possible time. But what particularly impressed me most is the gentle attitude of the staff throughout the process. I call them ‘magical ACIC’.
Thank you for all your wonderful service.
Mcdon Ejike, 2018
Nigeria
Dear Tracy, I’m so happy to know I got my visitor visa to Australia. As my case was quite complicated, I didn’t expect to get it approved that quick. Thank you for your professional advice and assistance. They really provide strong support to my visa application.
Really appreciate that. After this visa expired, definitely I will reach back to you for another extension.
Thank you.
Guo Peiyue, 2018
China
The services provided by Amy and Stacy throughout my final year of high school and university have been very satisfying. They helped me work through all important procedures during my school-university transition period.
From university preferences to the release of ATAR, from accepting university offer to applying student visa, purchasing health insurance and undertaking meidcal assessment, there is no way for everything to work out so smoothly without their guidance and assistance.
Choosing ACIC and having Amy and Stacy as my agent have helped me a great deal and saved me a large amount of time and energy in dealing with various issues. Their services are much appreciated.
Gao Zhenghan, 2017
China
Thanks for your (Katrina’s) and Kitty’s prompt and professional help! I feel relieved to have consultants like you! Thanks again for your great aid!
Chang Jui-Chen, 2018
Taiwan
Thanks for Alice and other staffs in ACIC! I wasn’t expecting to get PR in only one month! This is the best news this week. I’m really grateful for Alice’s help. She is always so patient and helpful, and offered us really useful advices. Besides, Cherry helped us, too. Again, really thank you for your professional advices and work!
Zhang Ying & Feng Mo, 2017
China
The service that ACIC provided is great. The agent always inform me valuable informations and have always guided me in the transition from high school to University. They made me feel prepare and comfortable. Overall it was a wonderful experience.
Kim Seng Thai, 2017
Cambodia
Hi Nalumi,
I just really don’t even know how to thank you enough, but I really do appreciate everything that you have done for me. The process was hard but you made it easier and convenient for me and I will always be grateful. Am so glad that students like me have people like you around 😊 Thank you so much from the bottom of my heart.
Daisy Muthoni Wainaina, 2019
Kenya
Thank you so much Venus Lynn and Jocelyn.
I am more than satisfied with your work concerning my visa application. You all were very patient with me while i submitted all the necessary documents.
All I can say is you all were awesomely awesome and I will recommend anyone who wants to go through this process to contact because you are good at what you do.
Thank you again and I am super grateful.
Magaritta Omojola, 2019
Nigeria
Hi ACIC,
Thank you so much for your service, and I would like to thank Stacy and Leon. Especially, I am here to give a special thank to Amy because of her great customer service and her efficient problem solving skill, in which she has made a major contribution in my visa approval.
Kind regards
Weng Fong, 2019
Macau
Hi Leon,
Thanks for the good news and thank you for yours and Stacy’s hard work this last week. It’s very much appreciated. I will certainly recommend you to anyone that asks.
Kind Regards,
Scott,2019
The UK
Dear Michael,
This is the best service I’ve received so far, You guys are amazing, quick response to emails, attention to details and the process was so easy and simple that I almost forgot I submitted a visa application. Thank you so much Michael. Thank you Nalumi, you guys are the best.
Please how do I refer a friend who wants to study nursing
Cheers
Catherine, 2019
Nigeria
I had an amazing experience with ACIC, they are very helpful and professional. I had Nalumi as agent, she helped me a lot and kept me informed about every details between me and the University with rare kindness and professionalism. And also thank you so much to John Shen, he really took care of my case and helped me to get through my Visa application. I highly recommend ACIC services to everyone.
Umberto ANGIO, 2019
Italy
Thank you so much for the great news!
I am very happy and excited. And thanks ACIC . It’s been your dedication and persistence all years long . It’s more than word. I cannot thank you enough. Wish you guys success for all future endeavour.
And of course why not about the next step and more. When I will be eligible for the citizenship? And also want to apply for my parents in future time. I will be in touch. Thank you again.
Kind Regards
Sams-E, 2019
Bangladesh
Hi Tracy,
Thank you so much for always being helpful and being with me for the whole time of application process.
I was so happy and lucky that I have you and Eric guidance so that I wont be in any hassle issue with my short term post graduate visa.
Thank you Tracy
Best regards
Jenny Trinh, 2019
VIETNAM
Hi Venus,
I’m writing to express my gratitude to you, Lynn and Eric.
All of you have been extremely patient, responsive and helpful with my enquiries and applications. Whenever I have issues, you listen to and understand my needs and get back to me promptly. You have been very professional and knowledgeable in your fields. The service provided is beyond expectation and I’m more than happy to recommend ACIC to my friends in need.
Special thanks to Lynn. She did a great job helping me with university applications. Initially I was totally lost in regards of the learning area and couldn’t decide on which university to go to. She gave me detailed introduction and helped me find a way through the dark. While I was struggling making decisions, she helped me with more than 10 university applications. She was efficient at paper works and gave me very professional suggestions. Additionally, I have to say that she has been so diligent in her work as she even responded to enquiries while she was sick.
Thank you, Venus, Lynn and Eric. I appreciate your hard work and ACIC has made my life much easier.
Best regards,
Ivy Zhang, 2019
CHINA
I just got my permanent residency granted yesterday, and I am so grateful for all the help that ACIC has provided to me. I reached out ACIC in 2014 when I wanted to transfer my commerce degree to nursing degree, and I would say that was one of the best decision I have ever made in my life. Nalumi helped me through the whole process of transferring my degree with her patience and kindness. Thanks to her advice, I graduate smoothly from nursing and able to apply independent skill visa.
As it comes to the time for applying graduate visa and following up independent skill visa for permanent residency, again Eric and Cherry from ACIC helped me through the whole process. They always have the most professional and efficient answer to every single of my question, and they made all my application process extremely easy without any confusion.
With ACIC standing next to me in the past four years, I feel so secure and supportive in settling my life in Australia. ACIC has helped me to submit at least 4 types of different visa application, all of them went so well and incredibly smooth.
I am so happy and grateful that I chose ACIC to be my agent and give my best wishes to ACIC!
Best regards
Nichole (Xingni FANG), 2019
CHINA
Hurrah!!!
Thank you so much Venus, Stacy, Amy and anyone else within the ACIC team force for being abundantly helpful with my visa processing, when I received my grant this morning, I couldn’t help but acknowledge that it is a fruit of your extraordinary professionalism, dedication and hard work that made it possible, most importantly, thank you for always answering my questions and inquiries whenever I called you for reassurance, keep up the good work, kindness, faith in your work and the exemplary professional conduct.
I couldn’t get as much help anywhere else than ACIC.
Cheers,
David mwangi, 2020
KENYA
Hi Stacy,
Thank you so much for your help! You did an amazing job. I would like to highlight the way your manage the application and the service you provide me during the whole process. It was without any doubt a wise choice to count on your service.
You are a great professional!
I wish you all the best!
Kind regards,
Alexis, 2019
SPAIN
I approached Eric because I needed my TR & PR application handled by a professional. The result is that I achieved success in both of my applications at a pace. One thing I liked was his friendly attitude and professional advises.
I found the experience really helpful as it helped me achieve my goals. I would recommend Eric to anyone who is in need of a professional migration agent.
Best Regards,
Rezaul Haque, 2016
BANGLADESH
Since I decided to study in Sydney again, I really firstly thought was Nalumi in ACIC. Our fate began a few years ago, when I first arrived Australia.
In my undergraduate study, I was so nervous about my grades that I did not think I can graduate successfully. At that time, I went to ACIC to transfer school. Watching my results, Nalumi suggested that I could try to improve the scores for transferring. With this belief, I spent more energy in my study and finally got the bachelor’s degree.
Based on the previous experience, I chose ACIC for applying Mater of Management in February 2016. Nalumi and Eric suggested that I needed to compress the time to apply for schools and the visa since I have graduated for nearly two years at that time. Although there were some twists and turns when applying for master courses, I got a letter of admission to the right school. In the cooperation of ACIC team, I have already received my visa and all these processes only lasted 2 months.
All these thanks to ACIC team with high efficiency and positive communication.
QI SUN, 2016
CHINA
Dear Alice,
I am more than happy to hear the good news and I am very pleased with the service provided by ACIC. Alice and Eric have made effort on making the application for me smoothly. Clear instructions and prompt replies received from you all along the time.
I really appreciate the service and help you have provided.
Thank you again.
Regards,
Hiu Yue Elza PUN, 2015
HONH KONG
Dear Eric,
Thank you and ACIC for all these years, with your professional advises and efficiency finally I have my permanent resident visa. I am glad I chose you and Eric to be my immigration agent. Thank you so much for all the help and service you provided these years. ACIC is definitely trust worthy!! Thank you so much!!
Regards,
Ruoshi, 2015
CHINA

Established in 1850, it is Australia’s first university, and a member of the Group of Eight, Australia’s premier research-intensive universities. It is ranked in the top 100 universities in the world and amongst the top four in Australia.
Since its inception, The University of Sydney has built an enviable reputation for quality, credibility and integrity, and is held in high esteem by its students, staff, alumni, business, industry and government. We are committed to maximising the potential of everyone in the global community we serve, seeking to develop curious minds that embrace challenge and change. During the past 168 years, we have maintained a long and proud tradition of excellence in education, and are relentless in our efforts to provide a fertile environment where the brightest minds flourish.
The University of Sydney has been associated with ACIC since 1997, and takes great pleasure in congratulating ACIC on its 30th anniversary. Over the years, the relationship between our two organisations has grown from strength to strength and the University considers ACIC an invaluable partner assisting the University’s international student recruitment efforts. The University acknowledges the high quality professional service ACIC provides to international students, and wishes ACIC every success in the years ahead.
Dr Michael Spence, Vice Chancellor and Principal


UNSW is a world top 50 university and a member of the Group of Eight, Australia’s coalition of premier research intensive and professional education universities. We take pride in the broad range and high quality of our teaching programs which gain strength and currency from our research activities, strong industry links and our international nature.
UNSW hold our partners to the same high-quality standards as our programs and research. Our University is proud of its long-standing association with ACIC and recognises the hard-work and significant contributions to the education sector by you and your team.
ACIC should be commended as a champion in the Australian International education industry. The calibre of education professionals employed by ACIC sets a benchmark for the industry, particularly for its specialist expertise and for putting the interests of its clients, students and their parents first. UNSW appreciate ACIC’s support and look forward to the continuing extraordinary achievements of ACIC.
Fiona Docherty, Vice President, External Relations


The University of Melbourne would like to take this opportunity to congratulate ACIC on the 30th anniversary of its establishment. ACIC has been a long established and valuable partner of the University of Melbourne for many years through its provision of high quality service and professional advice to international students and their families. The University appreciates ACICs support and looks forward to continuing its successful cooperation with ACIC in the future.
John Paul Collins, Manager, Prospective Students External Relations


The University of Western Australia (UWA) would like to congratulate ACIC on reaching its 30 year anniversary in this very competitive sector of international education.
The recruitment of quality international students is vital to the vibrancy of Australian institutions. The quality education services and professional advice provided by ACIC staff in its multiple office locations has assisted many talented students enrol at a top ranked university such as UWA. We are grateful for the support of ACIC.
We look forward to continuing the successful partnership with ACIC to provide students with world class opportunities. We wish John Zhang and his team ongoing success and a prosperous future.
Iain Watt , Former Pro Vice-Chancellor (International)


The University of Technology Sydney (UTS) offers academic excellence and a vibrant education in the heart of the global city of Sydney. ACIC, an industry leader for three decades in Australia’s education recruitment sector, and a close partner for UTS, has helped numerous international students to study at UTS and in Australia. Under your outstanding leadership, ACIC has continually provided high-level customised and professional services to students seeking assistance and advice on studying in Australia, changing the lives of many of the best and brightest young leaders of our globalised society.
It gives me tremendous pleasure to congratulate ACIC on your 30th anniversary in 2018. A great success story in an industry that has changed and grown so much over the last three decades.
A leader in entrepreneurship and innovation, UTS is Australia’s top-ranked young university. Sharing the same founding year with ACIC, in 2018, UTS will also celebrate our own 30th Anniversary and we are looking forward to a continued rewarding partnership with ACIC and welcoming more outstanding students through ACIC to UTS.
Mr Leo Mian Liu , Vice President, Global Partnerships Director, International


The University of Wollongong congratulates our partner ACIC on 30 years of providing trusted, high quality services to students looking to achieve their study dreams.
Over the course of our long term partnership, ACIC have assisted thousands of students to begin their studies at the University of Wollongong, where they experience among the best graduate outcomes in Australia. UOW students applying through ACIC also benefit greatly from the onshore support provided by ACIC’s Australian offices, giving our students the best possible start to their studies in Australia.
We are immensely proud of our partnership with ACIC, and look forward to our continuing relationship for many years to come.
Professor Alex Frino, Deputy Vice-Chancellor, Global Strategy


The Australian National University (ANU) is delighted to congratulate ACIC on their 30th birthday.
ACIC and the ANU have had a very close partnership for almost 20 years and it has been wonderful to watch ACIC continue to grow and prosper. A huge thank you to John, Simon and the team. Your dedication and hard work have been fantastic and we really appreciate all that you do.
The partnership between ANU and ACIC has resulted in many success stories and has brought about an ongoing prosperity for both of us. As we continue to face another year, we continue to reap success and we hope that our partnership lasts for many more years to come.
Happy 30th birthday ACIC from all of us here at ANU.
Mr John Connolly , Associate Director, Student Recruitment


The University of Adelaide is consistently ranked among the top 1% of universities in the world. It is Australia’s third oldest university with a strong reputation for research and teaching excellence. The University offers high-quality education which is recognised internationally and leads to satisfying and rewarding career outcomes. The University of Adelaide is a proud member of the Group of Eight, constituting Australia’s leading research-intensive universities.
ACIC boasts one of the University of Adelaide’s longest running and most collaborative partnerships in the international education sector. ACIC has demonstrated its meticulous commitment to exceptional customer service and possesses an industry knowledge-base that only a successful, longstanding industry leader can. We are proud of our association with ACIC, which now spans more than 15 years, and extend our warmest congratulations to Mr John Zhang and his outstanding team for this impressive milestone. In particular we acknowledge the team’s specialist expertise, sharp attention to detail and endless support in an ever-evolving industry. We congratulate ACIC on their 30th anniversary and wish Mr Zhang and the team every success for the future.
Mr Richard Geddes, Former Director, Student Recruitment and Admissions Services


The NSW Department of Education, (DE) International congratulates ACIC on this important milestone – 30 years of service to international education in Australia.
NSW government schools have been enrolling international students since 1990 and DE International is one of the largest providers for international students in the school sector in Australia. The success of our schools is seen each year with the outstanding HSC results achieved by international students who then progress to some of the top universities in NSW.
One of our longest partnerships has been with ACIC who we have been working with since 1993. It has been a very successful partnership for over 24 years.
ACIC is a highly professional organisation with a strong commitment to providing high quality service to students and partner organisations. The dedication, commitment and professionalism of John Zhang and his team has seen ACIC grow into one of the key education agencies for Australia.
30 years is a great achievement and we wish John Zhang and the ACIC team ongoing success and we look forward to continuing our partnership for many years to come.
Elizabeth Webber, Chief Education Officer

INTERESTED FOR MORE?
No need to be shy. Ask for a Free Consultation with one of ACIC’s expert now!
Ask Here